Refund policy

Returns & Refunds Policy

At Wanderlust Prints, every piece of artwork is printed to order, just for you. This allows us to reduce waste and deliver high-quality prints made especially for your space.

Made-to-Order Items

Because our products are custom printed once an order is placed, we are unable to accept returns or offer refunds for change of mind, incorrect size selection, or personal preference.

Please double-check your order details (including size, orientation, and frame option) before completing your purchase.

Damaged or Faulty Items

If your order arrives damaged or faulty, we’ll make it right.

• Contact us within 48 hours of delivery using the website
  

• Include:

  • Your order number

  • Clear photos of the damage or defect

  • Photos of the packaging (if damaged)

Once reviewed, we’ll arrange a free replacement or refund, depending on the issue.

Lost or Delayed Orders

If your order appears lost in transit or hasn’t arrived within the expected delivery window, please get in touch and we’ll investigate promptly.

Exchanges

We do not offer exchanges. If an item is damaged or faulty, it will be handled under our replacement or refund process above.

Contact Us

If you have any questions before ordering, we’re always happy to help:
📧 hello@wanderlustprints.co.uk